Contact information

Contact Information

We’d love to hear from you.

For questions about your order, shipping, our olive oil, wholesale inquiries, or general customer service, please contact Aura D’Oro using the information below.

Aura D’Oro  
Customer Service Email: info@auradoro.com  
Website: www.auradoro.com

Customer Service Hours  
Monday–Friday  
9:00 AM–5:00 PM Pacific Time

Please allow 1–2 business days for a response. Messages received on weekends or holidays will be answered as soon as possible on the next business day.

Order Support

For questions regarding an existing order, please include your order number and the name or email address used to place the order so we can assist you as quickly as possible.

Damaged Orders

If your order arrives damaged, broken, leaking, or incorrect, please contact us within 7 days of delivery and include your order number and photos of the product and packaging.

Business & Wholesale Inquiries

For wholesale, collaborations, events, tastings, gifting, or other business inquiries, please contact us through the email address above.

Thank you for supporting Aura D’Oro, a small family-run olive oil business bringing a little piece of Abruzzo to your table.